Vacancy Detail

Customer Service Advisors

Salary: £21,750 - £24,000pa
Location: Glasgow
Job description
We are recruiting Customer Service Advisors who pride themselves in delivering an efficient, compliant and effective service to our clients by putting the client at the heart of everything they do. Proactively helping clients to respond to their business challenges through understanding their business needs and proactively offering solutions to the betterment of their business.

You will be polite and helpful demonstrated by the tone of your voice, your skills and problem-solving techniques. You will be passionate about delivering excellent service to our clients of customers, and if you do not have the right knowledge yourself, you will actively involve the right colleagues at the right time to work as one team for the customer.

Whether you are working on your own initiative or as part of a team your main aim is to service the customers’ needs and be a pleasure to deal with. You will be responsible for taking ownership of client’s problems and actively providing the solution to the problem.

Previous customer service experience is beneficial especially if you have experience working in the financial sector.

Please note as this role is in the financial sector additional checks will be carried out.

If offer is a first class, state of the art working environment along with excellent benefits.

Please send your CV and we will be in touch for a confidential chat.

Reference ID: DB CSA

Contract length: 12 months

Job Types: Full-time, Contract

Salary: £23500 per year plus £3500 benefits